In this video I talk about the old chestnut: When can “no refund will be offered” apply to a sale of a product or service on your website?
What does Australian Consumer law say about “no refunds”?
What are the Consumer Guarantees?
What have they got to do with applying a “no refund” policy?
I also share what options you have to make as a business owner to ensure you are selling legally and that you minimise the “request for a refund” situation in your business.
Remember if you are selling products or services from your website you need to have an E-Commerce Policy.
Watch the video (7 mins)
You are also welcome to contact me directly to discuss your website legals.