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Managing Refund Requests During the Silly Season

Managing Refund Requests During the Silly Season

Nov 28, 2023 | Client Agreements, Website legals

As the festive season approaches, businesses often experience a surge in refund and exchange requests. Large chain stores typically have a reasonably flexible exchange/refund policy, particularly if you have a receipt. However, I regularly come across small businesses...
Did You Know? Big Changes Are Coming for Standard Form Contracts

Did You Know? Big Changes Are Coming for Standard Form Contracts

Nov 6, 2023 | Client Agreements, Legals for Business

Here’s something essential you might not be aware of: the legal landscape for small business owners is shifting. The Australian Competition and Consumer Commission (ACCC) is sending out a clear message – it’s time for businesses to revisit their...
Dealing with Late Payments: A Guide for Small Business Owners

Dealing with Late Payments: A Guide for Small Business Owners

Oct 18, 2023 | Client Agreements, Legals for Business

Late payments can be a frustrating challenge for small business owners. When a client or customer fails to pay their bill on time, it can disrupt your cash flow and create unnecessary stress. However, addressing this issue effectively is crucial for the financial...
My Essential Tips for Small Business Gift Cards in Australia

My Essential Tips for Small Business Gift Cards in Australia

Aug 24, 2023 | Client Agreements, Legals for Business

It’s my birthday month, and with the holiday season approaching too, the topic of gift cards has been on my mind. Gift cards have become a staple in the gifting world, offering flexibility and choice for recipients while boosting sales for businesses. However, beneath...
Consumer Guarantees – What Business Owners Need to Know

Consumer Guarantees – What Business Owners Need to Know

Jul 26, 2023 | Client Agreements, Client Contracts, Legals for Business

Consumer guarantees protect consumers’ rights when purchasing goods or services. As a small business owner, it is essential to have a clear understanding of these guarantees to ensure compliance with Australian Consumer Law (ACL). It is crucial to understand...
Why Every Digital Marketer Needs an Industry-Specific Client Contract

Why Every Digital Marketer Needs an Industry-Specific Client Contract

Apr 20, 2023 | Client Agreements, Client Contracts, Uncategorized

As a small business lawyer, I’ve seen firsthand the importance of having contracts in place when working with clients in the digital marketing industry. The world of digital marketing is full of constant change, and it can be tempting to rely on informal...
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Recent Posts

  • Managing Refund Requests During the Silly Season
  • Did You Know? Big Changes Are Coming for Standard Form Contracts
  • Dealing with Late Payments: A Guide for Small Business Owners
  • Do You Know the Requirements for Was/Now Pricing?
  • My Essential Tips for Small Business Gift Cards in Australia

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