As the festive season approaches, businesses often experience a surge in refund and exchange requests. Large chain stores typically have a reasonably flexible exchange/refund policy, particularly if you have a receipt. However, I regularly come across small businesses...
Here’s something essential you might not be aware of: the legal landscape for small business owners is shifting. The Australian Competition and Consumer Commission (ACCC) is sending out a clear message – it’s time for businesses to revisit their...
Late payments can be a frustrating challenge for small business owners. When a client or customer fails to pay their bill on time, it can disrupt your cash flow and create unnecessary stress. However, addressing this issue effectively is crucial for the financial...
It’s my birthday month, and with the holiday season approaching too, the topic of gift cards has been on my mind. Gift cards have become a staple in the gifting world, offering flexibility and choice for recipients while boosting sales for businesses. However, beneath...
Consumer guarantees protect consumers’ rights when purchasing goods or services. As a small business owner, it is essential to have a clear understanding of these guarantees to ensure compliance with Australian Consumer Law (ACL). It is crucial to understand...
As a small business lawyer, I’ve seen firsthand the importance of having contracts in place when working with clients in the digital marketing industry. The world of digital marketing is full of constant change, and it can be tempting to rely on informal...
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